Community

Community Guidelines

Last updated 29 October 2026

Tablegrub works because people trust what they see: real visits, real food, real photos. These guidelines keep it that way. They are part of our Terms of Use, and they apply to posts, comments, journeys and profiles.

What makes a good post

• Your own photos of the food you had, taken on that visit.
• Every dish named, so others can find it.
• The right place. Pick the restaurant, or the stall inside the market or kopitiam, where you actually ate. Mark it dine-in or delivery.
• A useful note. What you ordered, what was good, when to go. Short is fine.
• Hearts for what you loved. If you did not love something, simply leave it unhearted. Tablegrub has no way to mark a place down, and a post is not the place to attack a business or its staff.
• Any connection said up front. If a friend runs the place, or the meal was free, say so in your post.

What is not allowed

• Hate. Attacking or demeaning people for their race, ethnicity, religion, nationality, sex, gender, sexual orientation, disability or age, or stirring up hatred over race, religion or royalty.
• Harassment. Threats, insults, bullying, or targeting a person, a restaurant's staff or its owner. This includes sending journeys to someone to harass them.
• Sexual content. Nudity or sexual content of any kind. Anything that sexualises a child is removed at once, the account is closed, and we report it to the authorities.
• Violence. Graphic violence or gore, threats of violence, or praising violence or self-harm.
• Illegal goods. Selling, buying or promoting illegal drugs, weapons, protected wildlife, or anything else illegal.
• Spam. Adverts, promo codes, links, phone numbers, the same text across many places, or posts that are not about food.
• Fake or paid reviews. Visits that did not happen, posts you were paid or rewarded for, posts about a place you own or work at, extra accounts, review swaps, or groups flagging honest posts.
• Other people's photos. Photos from the restaurant, Google, social media or other users. Post only photos you took.
• Other people's personal data. Names, phone numbers, addresses, or photos of other diners or staff without their OK. Keep the camera on the food.
• Misleading claims. Health claims, such as a dish curing or treating an illness, or claims about halal, vegetarian or allergen status that you cannot back up.
• Impersonation. Pretending to be another person or a business.
• The wrong place. Posting a visit to a restaurant you did not eat at.

Flagging, hiding and blocking

Flag a post

Open the post, tap the … button and choose Flag post. Pick a reason: Spam or advertising, Not food, Offensive, Fake review, or Wrong restaurant. After you flag it, you can also hide it for yourself.

Flag a comment

Tap the … beside the comment, or press and hold it, and choose Flag comment. The comment stops showing for you once you send the flag. You can also hide a comment without flagging it.

Report a profile

Open the profile, tap … and choose Report profile. Pick a reason: Spam, Pretending to be someone else, or Offensive name, photo or bio.

Report a journey

Open someone else's journey, tap … and choose Report journey. Pick a reason: Spam or advertising, Not food, or Offensive. The same menu lets you block the person who made it.

Block someone

Open their profile, tap … and choose Block. You stop seeing their posts, comments and journeys anywhere in Tablegrub, and you stop following them. They are not told. Unblock any time from their profile or from Settings › Blocked people.

Hide a post

Hiding changes only what you see, and only on your phone. A hidden post stops showing in your feeds, place pages, profiles and journeys. Bring it back from Settings › Hidden posts.

What happens to a flag

• A person or our automatic checks look at every flag on a post or comment. A person looks at every profile and journey report. We act on objectionable content within 24 hours.
• Flags are weighted by each account's history, so a burst of new accounts cannot bury an honest post.
• A post is hidden automatically when accounts with enough history flag it for at least two different reasons. Its author is told why and can appeal.
• A verified reviewer's post is only ever hidden by a person.
• Nobody is told who flagged or reported them.
• You can send one flag per post, up to 10 a day and 3 per restaurant a week, so flagging cannot be used to pile on a place.
• Each account can also post, follow and send journeys only so many times a day, which slows down spam.

For anything you cannot flag in the app, or anything urgent, email hello@tablegrub.com with a link or a screenshot. If someone is in danger, call the police first (999 in Malaysia).

When someone breaks the rules

• Content. We remove or hide posts, comments, journeys and profile details that break these guidelines. Hidden posts no longer show to anyone but their author.
• Counts. Fake or paid visits and likes are taken out of the counts.
• Telling the author. When we hide or remove something, we tell its author which rule it broke. We never say who reported it.
• Objectionable content. Tablegrub has zero tolerance for hate, harassment, threats, sexual content, graphic violence, illegal goods and spam. We remove it, and we suspend or close the account that posted it, with no warning.
• Serious harm. Threats of violence, anything that sexualises a child, or organised fake reviews mean the account is closed straight away.
• Other breaches. For anything else that breaks these guidelines, such as a photo that is not food or a visit filed under the wrong restaurant, we fix, hide or remove the content. Depending on how serious it is and how often it happens, we may also warn the person, or suspend or close the account.
• Badges. Verified reviewers who break the rules can lose their badge.
• The law. We report content to the authorities when the law requires it, or when someone may be in danger.

Appeals

If you think we got it wrong, tell us. Email hello@tablegrub.com within 30 days of our decision. Include your username, which post or decision it is about, and why you think we got it wrong.

A person reviews every appeal. If we were wrong, we put your content or account back and tell you. Either way, we reply with the outcome.

Questions

See Support for common questions, or write to hello@tablegrub.com.